Maintaining Account Security with Drift

Maintaining Account Security with Drift

Protect your Drift account by following best practices for online security:

Updating Security Settings

Regularly update your account information and security settings through the account settings page. Use strong, unique passwords and update them frequently.

Enabling Two-Factor Authentication

For enhanced security, enable two-factor authentication. This adds an extra layer of protection to your account.

Account Recovery Options

If you forget your password, use the 'Forgot Password' feature to reset it. Follow the instructions to regain access.

Troubleshooting Password Reset Issues

If your password reset email never arrives or the reset link shows "link expired," contact Drift Support. They will escalate your case to the Account Security team, who will verify your account ownership and assist with resetting your password or, if access cannot be restored, provide a data export and account deletion.

Reporting Security Concerns

If you suspect unauthorized access to your account, contact our support team immediately for assistance.

For further information on securing your account, contact our customer service team.